What is Online Banking?

Online Banking is our mobile app banking service that allows you to access your account information 24 hours a day, 7 days a week, all from your mobile device. Using Online Banking, you can:

What do I need to bank with the app?

Getting started with the app is easy. Simply download it from your device's app store, then log in using your online banking credentials. If you're not already banking online with us, simply complete the enrollment form to receive your login information.

What types of accounts can I view with Online Banking?

With Online Banking, you can view all your First Federal accounts, as well as loans.

How often is my account information updated?

Account information is updated in real time, offering you the most current information available.

How secure is my personal account information?

First Federal uses the latest Internet security available, including secure communications (SSL), firewalls, 256-bit encryption, and operating systems that have been designed to provide maximum security.

Can I pay my bills using Online Banking?

Yes. You can make payments to anyone in the United States from the utility company to the local babysitter. You may schedule payments to be made immediately or on a specified date in the future. You can even set up recurring payments so you do not have to worry about paying your regular bills. Recurring payments can be set up weekly, semi-monthly or monthly. Bill Pay eliminates the need for writing checks or addressing envelopes. More importantly, it saves you time and simplifies your busy life. (Fees may apply)

What type of account is required for Bill Pay?

Bill Pay can only be used with a checking account.

May I pay bills from more than one checking account?

Yes.

How far in advance should I set up a payment to ensure it is paid on time?

We recommend that payments are made at least five (5) business days in advance of the bill's due date.

Can I transfer funds between my accounts?

Yes, you can transfer funds between any of your First Federal accounts.

Do I need extra software or hardware to use Online Banking?

To access the app, you'll need an internet-enabled device and your device's app store. Simply download the app and log in as you would for online banking. 

Will Online Banking work with my current Internet Service Provider?

Yes, Online Banking works with any ISP or cellular data provider.

Can I access my accounts from both home and work?

Yes, you can access your accounts from any smart tablet with an internet connection.

Need Assistance?

If you have additional questions, contact First Federal for assistance.