Is your company keeping information secure?
Are you taking steps to protect personal information? Safeguarding sensitive data in your files and on your computers is just plain good business. After all, if that information falls into the wrong hands, it can lead to fraud or identity theft. A sound data security plan is built on five key principles:
- Take stock. Know what personal information you have in your files and on your computers.
- Scale down. Keep only what you need for your business.
- Lock it. Protect the information in your care.
- Pitch it. Properly dispose of what you no longer need.
- Plan ahead. Create a plan to respond to security incidents.
In the event you are a victim of fraud, there are a number of immediate recommendations to take to help protect your financial interests. A few general suggestions include:
Immediately cease all activity from computer systems that may be compromised. Unplug the Ethernet or cable modem connections to isolate the system from remote access.
Immediately contact Kennebec Savings Bank’s Customer Care Department at 207-622-5801 so that the following actions may be taken as a priority to contain the incident:
1. Internet access to the accounts is disabled.
2. Internet Banking passwords are changed.
3. New account(s) are opened as appropriate.
4. Review all recent transactions and electronic authorizations on the account.
Other Tips to Consider:
- Reconcile all banking transactions on a daily basis.
- Additionally, ensure that no one has requested an address change, title change, PIN change or that other account documents be sent to another address.
- It is recommended that commercial internet banking customers perform an independent related risk assessment and controls evaluation periodically.
- Please note that Kennebec Savings Bank will NEVER contact you requesting you to provide your internet banking username and password or any of your account numbers.
- For additional information regarding internet banking security and alternative control mechanisms, please visit one or all of the following resources:
-www.fdic.gov (Federal Deposit Insurance Corporation)
-www.ftc.gov (Federal Trade Commission)
Federal Regulation E, which provides certain protections to electronic transactions involving consumer accounts, does not apply to commercial or small business accounts. Your rights, responsibilities and liabilities, as well as ours, with regard to electronic transactions initiated using the Business Internet Banking Service are outlined in your Business Internet Banking Services Master Agreement. To help protect your non-consumer accounts, we encourage you to regularly review your account statements and activity and immediately notify us of any error or unauthorized transactions. If your non-consumer account information is accessed, or if an electronic transaction is initiated by you, an authorized user or any other party using your Business Internet Banking Service log-in credentials or access devices, we may treat that access or transaction instruction as being authorized by you, regardless of whether or not it was actually authorized by you, and you will be bound by and responsible for an electronic or online transactions implemented through those instructions.
To learn more about how you can implement these principles in your business, watch the video. You'll see and hear about practical steps your business can take to protect personal information. After you experience the tutorial, we hope you'll take advantage of the other resources on this site to educate your employees and customers. This information is provided by the Federal Trade Commission, Bureau of Consumer Protection.