What is Enhanced Online Security?
Enhanced Online Security is our Log In authentication system for Online Banking. It utilizes multiple layers of security to ensure that your accounts and information remain secure. Enhanced Online Security protects you from fraud and indentity theft by preventing unauthorized access to your accounts.
How do I enroll?
Enhanced Online Security is very easy to use and there is no software to install. Just follow the instructions to enroll and learn about Enhanced Online Security log-in procedures.
How does Enhanced Online Security work?
The system uses multiple layers of security ensuring unauthorized users cannot gain access to your accounts. We do this by verifying three important criteria:
- Your Log In Credentials - Access ID and Password must match with our system records or access is refused.
- Your Device - We check the device you are using – whether it’s your computer, mobile phone or tablet. If we don’t recognize the device, we may ask you to answer a Security Challenge question to ensure your identity.
- Your Location - If access is being requested from an unusual geographic location, we may ask you to answer one of your Challenge questions before giving you access.
We will never send you an email or other notice that you need to provide your ATM/Debit Card PIN number or your iBank Access ID and Password. If you should receive any such notice, do not follow the instructions, save the notice and contact the bank.