What are eStatements?

eStatements are an electronic copy of your statement. It’s a quick and easy way to receive, download and store your monthly statement using your access through online banking, or if you do not have an online banking account, you can receive your monthly statement via email using your email address and a password.

How do eStatements work?

You log into *personal online banking* and sign up for the service using the enrollment link or contact the bank at accountservices@bbstl.com, if you prefer viewing your monthly statement via email. Then, we notify you through email each month when your statement is ready to be viewed online or via an email link. You will be able to view your statement from your computer, 24 hours a day, seven days a week via the Internet.

Will I continue to get a paper statement through the mail?

No, your paper statements will stop once you sign-up for eStatements.

How safe is my statement online?

Just like Online Banking, we maintain the highest level of security, using proven technologies to protect your data and ensure the safety and confidentiality of your electronic statement.

When will I receive my estatement?

You’ll receive your etatements sooner than with traditional mailing. Upon signing up or contacting us for eStatements, you will receive your first email notification the following month. You will continue to receive a monthly email notification that your estatement is available for viewing.

How much history will I have access to?

eStatements are available for the previous 12 months or if you save them to your computer, you can have them as long as you need them.

Can I save my eStatements?

Yes, you have the option of printing a hard copy or saving a copy of the PDF file to your own computer.

 

Need Assistance?

If you have additional questions, contact Stifel Bank for assistance.