Features
What if I said paying bills was fun? Ok, maybe not. What if I said it was simple, convenient, and secure? Bill Pay Your central hub for all your payments, regardless of who gets paid. Local gym membership? We'll send a paper check. Cable provider? Electronic check. Baby Sitter? You know, the one who prefers to be paid in real time. Use Zelle® and she can spend that money on her way home. With millions of users across the U.S. and our nation's largest network of billers, paying bills, or anyone else for that matter, is like executing the perfect high five. Plus, hundreds of our billers let you go paperless with eBills. Choose the amount to auto pay, or simply add a reminder. Your choice. For bills that stay the same each month like your cable bill, choose automatic payments and they're paid automatically. Plus electronic payments are delivered in as little as one business day. Or if needed, that very afternoon. And they can be grouped into categories, like household, family and medical. With each biller offering an at a glance view of their recent activity, making it easy to confirm payments. Experts agree paying bills online is more secure than mailing paper checks, reducing your risk of fraud and identity theft. And if your money isn't exactly where you want it, use the account to account transfer service. and freely move money between your accounts with us, and your accounts at other financial institutions, so your money is always right where you need it. Simple. Convenient. Secure. Fun? Well, with the time you save paying bills you'll have more time for fun.
A Quick Tour
From the moment you pay your first bill, whether it's your mortgage, your cable TV, or your car loan, you'll appreciate a secure payment solution that's not only simple, it's also flexible enough to reimburse your best friend for those concert tickets. It's just that easy. And getting started is simple. The first time you log in you'll be guided through a simple 3-step process of adding and paying your first billers. You'll be surprised how easy it is. Add companies by logo or by searching for their name. Add people using their mobile phone number. Once you've finished adding billers, From your payment center, you can add more billers and pay bills in seconds. You'll also review your payee activity, add Reminders, set up automatic payments, and if your biller offers eBills, choose to receive your bill electronically. On the right, you'll see your bills due, pending payments, and your payments that have recently completed. From the menu, you can review all of your bill pay activity. Use Zelle® to send and receive money with family, friends, and people you know and trust. Use our powerful bank-to-bank transfer service to make transfers to and from your accounts at other financial institutions. Manage which accounts are used to pay bills and manage your profile information. Finally, if you have questions, visit our Help center to get answers to the most commonly asked questions. It's a powerful, complete payment system that's easy to use and very secure.
Add A Company
Adding companies to your Payment Center is easy. Begin by selecting 'Add a Company or Person.' Then, select Company. From here, you'll have the choice of searching our network for their name, or selecting a category to browse for their logo. Then simply enter your account number. And if they offer eBills, you'll be offered the opportunity to receive your bill electronically. eBills are quicker and more secure than receiving your bill through the mail. When ready, add them. That's it. If finished, you can continue to your Payment Center or add another bill. This time, let's search by name. If a match is found, just select their icon, or if we can't find a match, select the payee type and enter your account information manually. It's just that easy. Once added, you'll see your newly added companies in your Pay Bills list. To make a change, just select their name. You can update their information and add them to a budgeting category, or if they're no longer needed, delete them. When finished, save your changes.
Add A Person
Adding people to your Payment Center is easy. Begin by selecting 'Add a Company or Person,' then, Person. Now simply enter their information. When ready, select Add. It's just that easy. You can choose to add more bills, or, if you're finished, return to the Payment Center where you'll see your newly added person in your pay bills list. To make a change, just select their name.
The Payment Center
Once you've set up at least one biller, you'll see your Payment Center. The Payment Center is your dashboard for your bill pay activities. Send Money is where you make your payments and manage your contacts. You can add new companies and people, view your activity, add reminders, and set up automatic payments. Plus, if your biller offers eBills, you can choose to receive your bill electronically. You can also view a payee's specific details, such as the category, account number, and contact information. And you can remove bills that are no longer needed as well. Once you've added at least five billers, you can begin adding categories, to help organize your list. On the right, you can manage your bills due, including your reminders and eBills, dismiss them, and depending on the bill, pay them right from here. You'll also see which payments are pending and which payments have recently completed. And sending money is as easy as telling us how much to pay, then sending the money. The Payment Center makes managing your bills a breeze.
Sending Money
Once you've added at least one company or person to your Payment Center, you can start sending money. To pay a bill, simply enter the amount, and the earliest standard payment date is added automatically. You can use the calendar to change this date. If a rush delivery is available, you'll have the option of expediting your payment. For companies that can receive electronic payments, we'll pay them today. Or, if they require a paper check, we'll overnight a check to them. Paying a person is just as easy. Once you've filled in the amounts you'd like to pay and your total dollar amount looks correct, send your money. Review your payments and Submit. That's it. From here, you can print the confirmation details for your records and return to your Payment Center, where you'll see your newly added payments under Pending Payments.
e-Bills
Paying bills online is easy, fast, and secure. And when you add eBills, you unlock many more great features. Plus, since eBills are delivered in a secured electronic environment, they're safer than receiving paper bills, and making the switch to eBills is easy. If a biller offers eBills, you'll see the Get eBills flag next to their name. Just click to sign up. If you have multiple eBills available, select a biller, provide the information requested, agree to their terms of use, and add them. Continue with other billers. Then when ready, agree it's okay to share your email address and Submit. That's it. Once activated, a small icon will be added next to the eBills link for each biller, and when your bill is ready, you'll see at a glance the due date and minimum amount due. Selecting the flag or clicking the eBills link will display your payment information, along with a link to view your bill. To make a payment, just select or enter the amount and make your payment as usual. eBills are just that easy, and you can cancel them at anytime. Still not convinced? Some billers even offer a trial period so you can try using eBills while still receiving your paper bill. If you don't activate eBills by the end of your trial period, you'll simply stop receiving them. If you have a biller offering a trial period, you'll either see the number of remaining days, or if your bill is ready to view, you'll see the due date and minimum payment. Just click the flag to view your bill and make your payment. Once paid, the flag will switch back to show the number of trial days remaining. Clicking it during this time will take you to the enrollment. And clicking the eBills link offers a brief overview along with a link to enroll. eBills: simple, convenient, secure.
Organize Your List
Once you've added at least 5 payees to your Payment Center, you'll have the option of organizing your payees into groups to help make them easier to manage. Simply add a new group, then use the dropdown selector next to a biller to move that bill into your new group. You can hide them from your Payment Center, rename them, and delete groups that are no longer useful. When you're finished, return to the Payment Center to see your list.
Automatic Payments
AutoPay is perfect for bills that stay the same each month, for example, car payments, mortgages, and cellphones. It not only saves time, it can help avoid missed payments. To set up AutoPay, just tell us about the payment, including the amount, delivery date, frequency, duration, and how you'd like to be notified. Then, when ready, start sending payments. That's all it takes. You'll see your new payment information, and when your next bill is due, we'll take care of it automatically. And we'll continue paying it for as long as instructed. You can add multiple AutoPays, make changes, or stop it at any time. Autopay makes paying bills that stay the same each month a piece of cake.
Reminders
Reminders are perfect for bills that often change each month. For example, credit cards and utilities. And like automatic payments, they not only save time, they help you avoid missed payments. To set up a reminder, just tell us about the payment, including the typical due date, the amount you usually pay, how often you receive the bill, and how far in advance you'd like your reminder to show up in your Payment Center. To have your reminder emailed to you, just tell us where to send it and when to remind you: when it's due, when the payment has been sent, and if it's not paid by the due date. Then, send it. That's it. You'll see a preview of your new reminder, and you can change it or stop it at any time. Once triggered, we'll place a reminder next to your biller, and they'll be added to your bills due list. Plus, if you selected to have us remind you through email, we'll also email your reminder as instructed.
View Activity
Selecting the Activity tab displays an overview of all your payment activity, including your recent reminders. You can change the date range, and filter your list to display the activity for a specific type of payment. Selecting a payment displays its details, including a status bar, confirmation number, and type of payment. Plus you can make changes to, or cancel, any payment that has a status of pending. From here, even download this information to your desktop.
Send Money With Zelle®
Welcome to Zelle®, a fast, safe, and contact-free way to send and receive money with the people you know and trust, you can send, request, and split expenses in just a matter of minutes.** Say you want to send your friend Amy money for her birthday. Just select her from your contact list, enter the amount to send and, if you'd like, a reason. If Amy is already enrolled with Zelle®, the money will arrive directly in her bank account, typically in minutes.*** If she’s not enrolled with Zelle®, she’ll get a message explaining how to enroll to receive her money. How simple is that? Requesting money and splitting expenses are just as easy.** Use Request to request a payment from someone you know, like from your roommate, for their share of the rent. Use Split if the request needs to be divided among a group, like splitting the dinner bill among friends. Activity includes your pending items and past activity. And if a payment requires your attention, you’ll see an alert. Pending displays your requests and payments that are still pending. Past Activity displays the transactions that have recently been completed. And Settings is where you manage your email addresses and US mobile phone numbers you use to send and receive money. It's also where you store your Zelle® contacts and add new ones. Keep in mind that Zelle® can send money from your bank account to an enrolled account in minutes so it's important you know and trust the person you're sending money to.
Accounts
Selecting Accounts from the menu lets you review the accounts you've set up, including your accounts at other financial insitutions. From the list, you can verify accounts that have not yet been confirmed, edit the account nickname, or delete the account, which will also cancel any pending transaction associated with the account.
Profile
Your profile lets you review some of your basic settings associated with our bill pay service. You can view your personal information, including the name, phone number, mailing address, and email address that are currently on file. And you can change your email address associated with your online bill payments at any time. Plus, if you have more than one eligible account, you can also update your default account used to pay bills.
Messages
Located at the bottom of most pages is our built-in messaging center. It is a safe and convenient way to inquire about your recent bill pay activity or any general questions you might have that were not answered in Help. Communications will be ordered by date with the most recent appearing first, and unread messages will be marked as new. From here you can read, delete, and send messages. You'll receive a response to any message that you send us. Plus, depending on the features you've set up in your account, you'll also receive your eBill and automatic payment notifications here.
Enroll Now
That's our online bill payment service. Bill Pay. It's not only a great way to manage and pay your bills all in one place, it's very secure, and it's an excellent tool for keeping you in control of your payments. Pay bills in as little as one business day Plus, it's a great way to transfer money, regardless of where you keep it. Give it a try! See how much time it saves you.