What is Business Bill Pay for Business?

Business Bill Pay lets you quickly and conveniently pay anyone online that you pay today by check.

How does Business Bill Pay work?

There are two basic steps involved in using Business Bill Pay to make online payments:

  1. Set up your payees.
  2. Schedule payments.

When you first begin using the service, set up your payee list by adding the payees to whom you want to make payments. Some payees can also send electronic bills (e-bills). You only need to add each payee once. When you make a payment, you specify the date that you want the payee to receive the payment. The earliest available payment date is four business days from today. Business Bill Pay determines whether a payment is sent electronically or by check, based on whether the payee accepts electronic payments and other guidelines. If you are a Level 3 User, you can initiate a payment, which must then be approved by a user of higher authority before the payment can be scheduled and issued. After a payment is scheduled, it appears as Scheduled in Payment Activity. After the payment is processed, the status changes to Processed. The payee receives your payment on the payment date you specified and credits your account.

Note that there can be a delay between when the payee receives the payment and when the payee credits the payment to your account.

How secure is the information I give to you?

Business Bill Pay uses several methods to ensure that your information is secure.

If I haven't signed up for Business Bill Pay, how do I?

To sign up for Business Bill Pay, you must enroll online and submit a completed enrollment form.

How am I billed for bill payment service?

Please contact us for help with this.

To cancel Business Bill Pay, please contact your local branch.

Before you cancel your service, keep in mind the following:

How do I add or delete a user's access to Business Bill Pay?

User access to Business Bill Pay may be modified in the Administration application, located in the Business Apps tab.

What if I have a question about one of the features?

Business Bill Pay can assist you in using its features as follows:

What if I made a mistake when I entered my payment account information?

If you made a mistake when typing an account number, routing transit number, or account type, you should add the payment account again using the correct information. Then delete the account with the incorrect information.