What is Enhanced Online Security?

Enhanced Online Security is our Log In authentication process for Online Banking. It utilizes multiple layers of security to provide additional online security to your accounts and information. Enhanced Online Security strengthens the verification process, helping protect against online fraud and identity theft.

What do I need to do to get Enhanced Online Security?

Enhanced Online Security is very easy to use and there is no software to install. When the time comes, just follow the login instructions and learn about Enhanced Online Security log-in procedures.

How does Enhanced Online Security work?

The system uses multiple layers of security to prevent unauthorized access to your accounts. We do this by verifying three important criteria:

  1. Your Log In Credentials - Access ID and Password must match with our system records or access is refused.
  2. Your Device - We check the device you are using – whether it’s your computer, mobile phone or tablet. If we don’t recognize the device, we may ask you to answer a Security Challenge question to authenticate your identity.
  3. Your Location - If access is being requested from an unusual geographic location, we may ask you to answer one of your Security Challenge questions before giving you access.

When you are logging in, our Extended Validation Certificate will display as a green bar in your browser address bar. You can enter your credentials with the assurance that if your browser address bar is green, your connection is safe. It is a known and trusted way to verify the authenticity of a website.