What is Business Bill Pay for Business?

Business Bill Pay lets you quickly and conveniently pay anyone online that you pay today by check.

How does Business Bill Pay work?

There are two basic steps involved in using Business Bill Pay to make online payments:

  1. Set up your payees.
  2. Schedule payments.

When you first begin using the service, set up your payee list by adding the payees to whom you want to make payments. Some payees can also send electronic bills (e-bills). You only need to add each payee once. When you make a payment, you specify the date that you want the payee to receive the payment. The earliest available payment date is four business days from today. Business Bill Pay determines whether a payment is sent electronically or by check, based on whether the payee accepts electronic payments and other guidelines. If you are a Level 3 User, you can initiate a payment, which must then be approved by a user of higher authority before the payment can be scheduled and issued. After a payment is scheduled, it appears as Scheduled in Payment Activity. After the payment is processed, the status changes to Processed. The payee receives your payment on the payment date you specified and credits your account.

Note that there can be a delay between when the payee receives the payment and when the payee credits the payment to your account.

How secure is the information I give to you?

Business Bill Pay uses several methods to ensure that your information is secure.

If I haven't signed up for Business Bill Pay, how do I?

To sign up for Business Bill Pay, you must speak with a bank associate. Contact your local branch to sign up.

How do I cancel bill payment service?

In order to cancel service, you must contact your local branch. Before you cancel your service, keep in mind the following:

How do I change business information?

It's important to keep your business information (which includes business contact information) up to date so that we can contact you if necessary. To make any changes,contact your local branch.

How do I change authorized user information?

Since authorized users can access Business Bill Pay and contact customer service on your behalf, their information should be up to date. To make any changes, contact your local branch.

What if I have a question about one of the features?

Business Bill Pay can assist you in using its features as follows:

This product contains help that is available on each page. Click Help at the top right corner of any page within Business Bill Pay.