What is Interactive Teller Machine?
Interactive Branch Kiosks are an innovative new way for you to make high-level financial decisions with the ease and convenience of a walk-up interaction. IBK’s have the option of working with a live teller, right on the screen, allowing you to complete financial transactions that would typically require waiting in line.
Is it safe?
Absolutely! All the same levels of security that are typically at work when using an ATM are present when using an IBK. In addition to these security features, the live teller isn’t a robot or AI program, it’s a valued employee of your financial institution who is just as safe and trustworthy as an in-branch teller.
How do I use it?
Using the IBK at a qualified Financial Institution is just as simple as an ATM!
- Begin your IBK login process just as you would at an ATM
- If you like, select the option to have a live teller assist you on-screen
- You can now complete high-level financial transactions with their assistance
If you have any questions or concerns, please contact us for assistance!