What is Citizens Bank & Trust Co. Mobile?

Citizens Bank & Trust Co. Mobile is an internet based service that delivers the convenience of online banking to your mobile device. Citizens Bank & Trust Co. Mobile allows you to perform banking related transactions from your phone 24/7.

What services are available with Citizens Bank & Trust Co. Mobile?

Citizens Bank & Trust Co. Mobile allows the following types of services:

What type of accounts can I access with Citizens Bank & Trust Co. Mobile?

Citizens Bank & Trust Co. Mobile will provide access to the same accounts that are viewable through Online Banking including your checking, savings, CD's and loans.

Is there a cost to use Citizens Bank & Trust Co. Mobile?

No. Citizens Bank & Trust Co. Mobile is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.

How do I enroll in Citizens Bank & Trust Co. Mobile?

Citizens Bank & Trust Co. Mobile enrollment is completed through Online Banking. Choose "Profile" then "Mobile" then "Enrollment".

How do I access Citizens Bank & Trust Co. Mobile?

After enrollment a text message is delivered to the registered device with a link to Citizens Bank & Trust Co. Mobile. If the text message has been deleted, simply access the logon page provided by the bank. From the logon page a new "One Time Password" can be requested to deliver a new text message to the device to login.

What do I use for my Access ID?

The Access ID used for Citizens Bank & Trust Co. Mobile is the same as the Access ID used for Online Banking.

What phones are supported for Citizens Bank & Trust Co. Mobile?

Phones must have internet access and a browser that supports XHTML pages. Please contact your carrier for specific questions relating to your phones individual settings.

Does Citizens Bank & Trust Co. Mobile require any software to be loaded to the phone?

No. Citizens Bank & Trust Co. Mobile is a browser based application that does not require any software to be loaded to the individual device.

Is Citizens Bank & Trust Co. Mobile secure?

Yes. All messages exchanged between the cell phone and server are encrypted with 128 bit encryption. The message is then transferred over the phone carriers' network.

 

Need Assistance?

If you have additional questions, contact Citizens Bank & Trust for assistance.