What is Business Online Banking?
Business Online Banking is our Online Cash Management product that allows business clients 24-hour, real-time access to their accounts. Businesses can view account information, move funds, check transactions, plus initiate stop payments, wire transfers, and ACH transfers.
Who can access Business Online Banking?
This service is available to any member with a business account. Businesses can also grant full or limited use of Business Online Banking to employees.
How do I sign up for Business Online Banking?
Contact FORUM to learn how to enroll for this service or visit our website at www.forumcu.com and select the Business – Online Banking link to download an enrollment form.
How do I get a Sign-on ID and password for Business Online Banking?
Sign-on ID and passwords will be sent to you once your enrollment applications have been approved and your account setup is complete.
What does "real-time" account information mean?
Unlike other financial institutions that update information one or two times a day, Business Online Banking is "real time." This means account balances and transactions are updated as soon as items are processed by the Credit Union, delivering the most current information available.
How long is the transactional information available with Business Online Banking?
You can access transactional information for your current statement cycle and previous statement cycle. Using the Advanced Search feature you will have access to the previous 24 months of transaction information.
Can I download my business account history into financial management software?
Yes, information from your checking, savings, and loan accounts can be downloaded to your computer, and then imported into selected software applications such as Microsoft® Excel, Money, Quickbooks and other commonly used software. Note that not all file formats are supported.
Can I transfer funds between my personal and business accounts?
Transfer from your FORUM Business account to another FORUM depository account is available upon request.
Can I approve the transactions initiated by employees?
Yes. With Business Online Banking you can define access levels and set transfer limits for each employee.
What should I do with the confirmation number I receive after initiating a transaction such as a transfer?
You may either print the screen or simply make a note of the confirmation number for future reference.
If you have additional questions, contact FORUM Credit Union for assistance.