What is Cherokee Online Mobile?
Cherokee Online Mobile is an internet based service that delivers the convenience of online banking to your mobile device. Cherokee Online Mobile allows you to perform banking related transactions from your phone 24/7.
What services are available with Cherokee Online Mobile?
Cherokee Online Mobile allows the following types of services:
- View account balances
- View transaction history
- View pending transactions
- Transfer funds
- Make loan payments or advances
- Receive "eAlerts" on banking transactions
What type of accounts can I access with Cherokee Online Mobile?
Cherokee Online Mobile will provide access to the same accounts that are viewable through Cherokee Online including your checking, savings, CD's and loans.
Is there a cost to use Cherokee Online Mobile?
No. Cherokee Online Mobile is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.
How do I enroll in Cherokee Online Mobile?
Cherokee Online Mobile enrollment is completed through Cherokee Online. Choose "Profile" then "Mobile" then "Enrollment".
How do I access Cherokee Online Mobile?
After enrollment a text message is delivered to the registered device with a link to Cherokee Online Mobile. If the text message has been deleted, simply access the logon page provided by the bank. From the logon page a new "One Time Password" can be requested to deliver a new text message to the device to login.
What do I use for my Access ID?
The Access ID used for Cherokee Online Mobile is the same as the Access ID used for Cherokee Online.
What phones are supported for Cherokee Online Mobile?
Phones must have internet access and a browser that supports XHTML pages. Please contact your carrier for specific questions relating to your phones individual settings.
Does Cherokee Online Mobile require any software to be loaded to the phone?
No. Cherokee Online Mobile is a browser based application that does not require any software to be loaded to the individual device.
Is Cherokee Online Mobile secure?
Yes. All messages exchanged between the cell phone and server are encrypted with 128 bit encryption. The message is then transferred over the phone carriers' network.
If you have additional questions, contact BankCherokee for assistance.