What is CSB Mobile Banking?
CSB Mobile Banking is an internet based service that delivers the convenience of online banking to your mobile device. CSB Mobile Banking allows you to perform banking related transactions from your phone 24/7.
What services are available with CSB Mobile Banking?
CSB Mobile Banking allows the following types of services:
- View account balances
- View transaction history
- View pending transactions
- Transfer funds
- Make loan payments or advances
- Receive "eAlerts" on banking transactions
What type of accounts can I access with CSB Mobile Banking?
CSB Mobile Banking will provide access to the same accounts that are viewable through CSB Online Banking including your checking, savings, CD's and loans.
Is there a cost to use CSB Mobile Banking?
No. CSB Mobile Banking is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.
How do I enroll in CSB Mobile Banking?
CSB Mobile Banking enrollment is completed through CSB Online Banking. Choose "Profile" then "Mobile" then "Enrollment".
How do I access CSB Mobile Banking?
After enrollment a text message is delivered to the registered device with a link to CSB Mobile Banking. If the text message has been deleted, simply access the logon page provided by the bank. From the logon page a new "One Time Password" can be requested to deliver a new text message to the device to login.
What do I use for my Access ID?
The Access ID used for CSB Mobile Banking is the same as the Access ID used for CSB Online Banking.
What phones are supported for CSB Mobile Banking?
Phones must have internet access and a browser that supports XHTML pages. Please contact your carrier for specific questions relating to your phones individual settings.
Does CSB Mobile Banking require any software to be loaded to the phone?
No. CSB Mobile Banking is a browser based application that does not require any software to be loaded to the individual device.
Is CSB Mobile Banking secure?
Yes. All messages exchanged between the cell phone and server are encrypted with 128 bit encryption. The message is then transferred over the phone carriers' network.
If you have additional questions, contact Coastal States Bank for assistance.