Mobile Banking keeps you in control

Mobile Banking is the ultimate on-demand service. With it you can now monitor your accounts using your mobile phone... receive alerts, view accounts, even transfer funds whenever you need to. Wherever you happen to be. You decide how you'll use it! Request a text message be sent if your balance falls below $50 or when your direct deposit is in your account!

And you don't need Internet access on your phone to take advantage of Mobile Banking. You can send a simple text message to:

Message and data rates may apply.

If you do have Internet access from your phone, it gets even better. You can log on to:

With Mobile Banking, your information is fully secure.
Mobile Banking is as secure as a vault. With multiple layers of authentication, you'll never have to worry about the wrong people getting your information. A personal password and phone activation code keep your information safe.

Enroll now.  View the video to see how.
Mobile Banking is available to anyone currently enrolled for our Personal Online Banking Service.  Your access ID and password for Mobile Banking is the same as that for Personal Online Banking. If you are not already enrolled in Personal Online Banking, See Instructions. First Time User Link

To enroll in Mobile Banking using only the app with an iPhone or Android-based phone, find the First Citizens app in the app store, download, and sign in with your Online Banking credentials.

Please note:
If you desire mobile browser access, SMS text messaging for account information, and/or desire alerts without reentering your phone information for each alert, you must enroll through Personal Online Banking rather than through the app. You may still choose to use the iPhone or Android app through the Online Banking enrollment process. Log on to Personal Online Banking and select Options, Mobile Banking, SIGN UP. Options to add phones or change services are also found in Personal Online Banking.


If you have questions, please visit our Help Center, or contact us for assistance.