What is Personal and Small Business Mobile?

Personal and Small Business Mobile is an internet based service that delivers the convenience of online banking to your mobile device. Personal and Small Business Mobile allows you to perform banking related transactions from your phone 24/7.

What services are available with Personal and Small Business Mobile?

Personal and Small Business Mobile allows the following types of services:

What type of accounts can I access with Personal and Small Business Mobile?

Personal and Small Business Mobile will provide access to the same accounts that are viewable through Personal and Small Business Online including your checking, savings, CD's and loans.

Is there a cost to use Personal and Small Business Mobile?

No. Personal and Small Business Mobile is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.

How do I download the app?

If you're already banking online with us, simply visit your phone’s App Store and search for us by name. Once downloaded, you can login using the same UserID and password you normally use.

What do I use for my Access ID?

The credentials you use to log into Personal and Small Business Mobile, including your Access ID,  are the same credentials used for Personal and Small Business Online.

What devices are supported for Personal and Small Business Mobile?

Personal and Small Business Mobile is supported on smartphones and tablets for both iOS and Android operating systems and requires internet access.

Is Personal and Small Business Mobile secure?

Yes. All messages exchanged between the cell phone and server are encrypted with 256-bit encryption. The message is then transferred over the phone carrier's network.

 

Need Assistance?

 

If you have additional questions, contact Fidelity Bank for assistance.