Account to Account Transfers

Easily transfer money between your accounts, including your accounts at other financial institutions.

• Transfer funds from here...to there. You can move money between your accounts with us and your accounts at other financial institutions.
• Quick and easy. Once your external accounts are set up in the system, they become available in the Transfer To and Transfer From dropdown menus.
• Fully secure. Your transfers move over completely secure electronic networks, making it the most secure way to transfer funds.

Can I transfer money between accounts?

Yes. If you've added more than one account in BillPay, you can easily transfer money between the accounts. Go to Transfer Money and complete the Make a Transfer form.

How long does it take to process an account transfer?

Money is withdrawn from the source account on the Transfer Date. Typically, the funds are deposited into the destination account the same day. Transfers may be delayed three business days based on the transfer amount or five business days based on the funding account. The calendar shows the earliest available date you can make a transfer.

What are account transfer limits and how are they set?

Limits for how much money you can transfer between accounts are established based on information you provided during enrollment. If you try to transfer an amount that is higher than your limits, a message informs you that your transfer exceeds your limits. Your transfer limits are shown in the Make a Transfer section next to the amount you want to transfer. A transfer fee may apply.

What should I do if I transfer money to the wrong account?

If the transfer has not been processed, cancel the transfer. Once the transfer is canceled, schedule a new transfer to the correct account. If you've transferred the wrong amount, you can cancel the transfer if it has not been processed and reschedule it with the correct amount. If you have a problem with a transfer that has been processed, you can send us a transfer inquiry from the Transfer Detail page. Our customer service will attempt to resolve the problem on your behalf.

What is a repeating transfer?

A repeated transfer is the automatic transfer of a specified amount of money from one account to another based on a schedule that you set up. For example, you may want to set up a repeating transfer to automatically transfer $500 from your money market account to a checking account at the end of each month.

You need to make three decisions that determine the frequency and duration of the transfers:

• When do you want to schedule the first transfer?
• How often do you want to transfer the money?
• When do you want the transfer to stop?
• When you set up a transfer schedule, the transfers are automatically scheduled for the duration you choose or until you cancel the repeating transfer.

Why is my reminder removed when I schedule a repeating transfer?

When you schedule a repeating transfer for the same To and From accounts as an existing reminder you've set up, the reminder is removed. If email notification options are available when you set up the repeating transfer, you can select those options to receive an email about your transfer.