What are Electronic Statements?

Electronic Statements are an electronic copy of your statement. It’s a quick and easy way to receive and store your monthly statement using your access through online banking.

How do Electronic Statements work?

You log into Online Banking and enroll for the service under the profile tab. Then, we notify you through email each month when your statement is ready to be viewed. You will be able to view your statement from your computer, 24 hours a day, seven days a week via the Internet.

Will I continue to get a paper statement through the mail?

No, your paper statements will stop once you sign-up for Electronic Statements.

How safe is my statement online?

Just like Online Banking, we maintain the highest level of security, using proven technologies to protect your data and ensure the safety and confidentiality of your electronic statement.

When will I receive my online statement?

Your statements will be available sooner than with traditional mailing. Upon signing up for Electronic Statements, you will receive your first email notification the following month. You will continue to receive a monthly email notification that your online statement is available.

How much history will I have access to?

Electronic Statements are available for the previous 12 months.

Can I save my Electronic Statements?

Yes, you have the option of printing a hard copy or saving a copy of the PDF file to your own computer.

 

Need Assistance?

If you have additional questions, contact Bank of Commerce for assistance.