What is CNB Mobile Banking?

CNB Mobile Banking is an internet based service that delivers the convenience of online banking to your mobile device. CNB Mobile Banking allows you to perform banking related transactions from your phone 24/7.

What services are available with CNB Mobile Banking?

CNB Mobile Banking allows the following types of services:

What type of accounts can I access with CNB Mobile Banking?

CNB Mobile Banking will provide access to the same accounts that are viewable through CNB Online Banking including your checking, savings, CD's and loans.

Is there a cost to use CNB Mobile Banking?

No. CNB Mobile Banking is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.

How do I enroll in CNB Mobile Banking?

CNB Mobile Banking enrollment is completed through CNB Online Banking. Choose "Profile" then "Mobile" then "Enrollment".

How do I access CNB Mobile Banking?

After enrollment a text message is delivered to the registered device with a link to CNB Mobile Banking. If the text message has been deleted, simply access the logon page provided by the bank. From the logon page a new "One Time Password" can be requested to deliver a new text message to the device to login.

What do I use for my Access ID?

The Access ID used for CNB Mobile Banking is the same as the Access ID used for CNB Online Banking.

What phones are supported for CNB Mobile Banking?

Phones must have internet access and a browser that supports XHTML pages. Please contact your carrier for specific questions relating to your phones individual settings.

Does CNB Mobile Banking require any software to be loaded to the phone?

No. CNB Mobile Banking is a browser based application that does not require any software to be loaded to the individual device.

Is CNB Mobile Banking secure?

Yes. All messages exchanged between the cell phone and server are encrypted with 128 bit encryption. The message is then transferred over the phone carriers' network.

 

Need Assistance?

If you have additional questions, contact Citizens National Bank for assistance.