What is Finger Lakes FCU Mobile?

Finger Lakes FCU Mobile is an internet based service that delivers the convenience of online banking to your mobile device. Finger Lakes FCU Mobile allows you to perform banking related transactions from your phone 24/7.

What services are available with Finger Lakes FCU Mobile?

Finger Lakes FCU Mobile allows the following types of services:

What type of accounts can I access with Finger Lakes FCU Mobile?

Finger Lakes FCU Mobile will provide access to the same accounts that are viewable through Online Banking including your checking, savings, CD's and loans.

Is there a cost to use Finger Lakes FCU Mobile?

No. Finger Lakes FCU Mobile is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.

How do I enroll in Finger Lakes FCU Mobile?

Finger Lakes FCU Mobile enrollment is completed through Online Banking. Choose "Profile" then "Mobile" then "Enrollment".

How do I access Finger Lakes FCU Mobile?

After enrollment a text message is delivered to the registered device with a link to Finger Lakes FCU Mobile. If the text message has been deleted, simply access the logon page provided by the bank. From the logon page a new "One Time Password" can be requested to deliver a new text message to the device to login.

What do I use for my Access ID?

The Access ID used for Finger Lakes FCU Mobile is the same as the Access ID used for Online Banking.

What phones are supported for Finger Lakes FCU Mobile?

Phones must have internet access and a browser that supports XHTML pages. Please contact your carrier for specific questions relating to your phones individual settings.

Does Finger Lakes FCU Mobile require any software to be loaded to the phone?

No. Finger Lakes FCU Mobile is a browser based application that does not require any software to be loaded to the individual device.

Is Finger Lakes FCU Mobile secure?

Yes. All messages exchanged between the cell phone and server are encrypted with 128 bit encryption. The message is then transferred over the phone carriers' network.

 

Need Assistance?

If you have additional questions, contact Finger Lakes Federal Credit Union for assistance.