“Social Engineering” is any method of theft that manipulates your human nature to gain access to your online financial accounts. Criminals are looking to exploit your trust your willingness to listen to an authority figure and even your generosity and charitable nature. The best way to avoid Social Engineering schemes is to be cautious and suspicious of any request for money, passwords, account numbers, or other confidential information no matter where it seems to be coming from. One common method of social engineering uses the people you trust the most as a way to gain your confidence. Thieves can hack email and social network accounts and then pose as a friend or family member to gain your trust. Don't respond to any email or social network post or message that asks for money or confidential information. Several very large thefts have been carried out by thieves who pretend to be a family member or friend asking for money to be wired for an emergency. Don't assume that any unsolicited phone call or email is actually from a trusted source. If someone on the phone or a message in your inbox is telling you there's a problem with your online bank account online auction account or credit card account don't give them additional information to fix the problem. Check those accounts directly by logging in normally or calling a published customer service number. Be conscious of what can be learned about you don't use information that can be found online as secret answers to security questions. Thieves can even research your purchases or donations then pose as a business or charity you trust. Remember, just because someone may have bits of information about you or represents themselves as someone you know or an organization you trust - Always Verify