What is iPhone Mobile Banking?
iPhone Mobile Banking is an internet based service that delivers the convenience of online banking to your iPhone or iPod Touch. iPhone Mobile Banking allows you to perform account transactions from your iPhone 24/7.
What services are available with iPhone Mobile Banking?
iPhone Mobile Banking allows the following types of services:
- View account balances
- View transaction history
- View pending transactions
- Transfer funds
- Make loan payments or advances
How do I enroll in iPhone Mobile Banking?
iPhone Mobile Banking enrollment is completed through Northeast Online. Choose "Options" then "Mobile Banking Enrollment". To watch the "Mobile Banking" video tutorial, click here.
How do I access iPhone Mobile Banking?
After enrollment a text or email message is delivered to the registered iPhone with a link to iPhone Mobile Banking. If the message has been deleted, simply access the logon page. From the logon page a new "One Time Password" can be requested to deliver a new text message to the iPhone to login.
What do I use for my Access ID?
The Access ID used for iPhone Mobile Banking is the same as the Access ID used for Northeast Online.
What is the link to the iPhone "login" or "account access" screen?
To access the login area, navigate to www.northeastbank.com/iphone.
What type of accounts can I access with iPhone Mobile Banking?
iPhone Mobile Banking will provide access to the same accounts that are viewable through Northeast Online including your checking, savings, CDs and loans.
How do I access Mobile Banking without linking from a text message?
If you need to login to Mobile Banking without linking from a text message or if you want to request a one-time password, use the Safari browser to navigate to www.northeastbank.com/iphone. Click on "Login," enter your "Access ID" and click "Submit" to initiate a one-time password request.
How do I add a Northeast Bank Mobile Banking icon to my iPhone's home screen?
Navigate to www.northeastbank.com/iphone. Once there, click on the "+" sign at the bottom of the iPhone screen and select "Add to Home Screen." To add the Northeast Bank icon, label the icon and click "Add."
Is there a cost to use iPhone Mobile Banking?
No. iPhone Mobile Banking is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.
What is needed for iPhone Mobile Banking?
Your iPhone must have internet access for email and the built-in Safari web browser. An iPod Touch must be connected to a WiFi service.
Does iPhone Mobile Banking require any software to be loaded to the iPhone?
No. iPhone Mobile Banking is a browser based application that does not require any software to be loaded to the individual device.
Is iPhone Mobile Banking secure?
Yes. All messages exchanged between the iPhone and server are encrypted with 128 bit encryption. The message is then transferred over the phone carriers' network.
If you have additional questions, contact Northeast Bank for assistance.