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Introducing Security Tokens.

Investors Community Bank is proud to deliver a higher level of security for our Business Online Banking customers. We are adding an additional layer of security to our log in process called Security Tokens. This helps ensure that your information is secure, protecting you from fraud and identity theft. Click & Learn

How it works - Security Tokens verify your identity in two ways. Every time you log in to Business Online Banking, Investors Community Bank identifies you, and it lets you identify us.

Enablement Screen

Activate Your Security Tokens.

Activating your token only takes a few minutes, just follow the steps below. Click & Learn

  1. Once you have received your token, log in using your current User ID. Click CONTINUE.
  2. Enter you current password and click LOGIN.
  3. From the menu, select SERVICES, and then TOKEN ACTIVATION.
  4. Complete the form.
    1. Enter the token's serial number located on the back of your token.
    2. Press the button on your token to generate the TOKEN PASSWORD.
    3. Enter in the TOKEN PASSWORD into the TOKEN PASSWORD field on your screen.
    4. If applicable, select the account to pay for the token.
    5. Click CONTINUE
  5. Validate your token.
    1. Press the button on your token to generate the Host Validation Code. The 4-digit number on your token must match the HOST VALIDATION CODE on the screen.
    2. If they match, click CONTINUE.
      If the Host Validation Code does not match, DO NOT CONTINUE, start over or contact Investors Community Bank for assistance.

Your token should now be activated and ready to use.

 

 

Log In Using Your Security Tokens

Follow the steps below to log in using your token. Click & Learn

  1. Once your token is activated, log in using your current User ID and click CONTINUE.
  2. Enter you current password and click LOGIN.
  3. Enter the Token Password.
    1. Press the button on your token to generate your Token Password.
    2. Enter in the 8-digit number on your token into the TOKEN PASSWORD field.
    3. Click CONTINUE.
  4. Validate the Host Response number.
    1. Press the button on your token to generate the Host Response number. The 4-digit number on your token must match the HOST Response number on the screen.
    2. If they match, click LOGIN.
      If the Host Response does not match, DO NOT CONTINUE, start over or contact Investors Community Bank for assistance.

You are now securely logged in.

 

 

Questions?

If you have questions, please visit our Help Center, or Contact Us for assistance.