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What is Mobile Banking?

Mobile Banking is our mobile service that brings banking to your phone. Mobile Banking allows you to monitor your account from your phone at any time.

What can I do with Mobile Banking?

Mobile Banking allows you to:

  • View account balances
  • View transaction history
  • Transfer funds
  • Pay bills

My phone doesn't have Internet access. Can I still use Mobile Banking?

Yes. All you need is a phone with text messaging.

How do I enroll in Mobile Banking?

Log on to Online Banking. Select Mobile Banking and then SIGN UP. Make sure you have your phone handy.

Are there guidelines for creating account "nicknames"?

During enrollment, you are given the option of providing "nicknames" for your accounts. Choosing an appropriate nickname is especially important if you use the SMS text service for Mobile Banking, because your HIST inquiries use the nickname. It's also included in the account history message returned by the financial institution.

For this reason, the nickname should be as short as possible. There is a maximum of ten characters, and fewer than five is recommended if you plan to use the SMS text service.

An SMS text message can contain only 160 characters total. Using as few as possible in your account nickname helps ensure that your account information will fit into a single message.

How do I access Mobile Banking?

Once you enroll for Mobile Banking, you'll receive a text message with instructions on how to get started.

What phones are supported for Mobile Banking?

Any phone with text messaging capabilities can take advantage of Mobile Banking.

Is Mobile Banking secure?

Yes. A personal password and phone activation code keeps your information safe.

Can I use Mobile Banking on more than one phone?

Yes. You can add phones, change services or cancel at any time from the Mobile Banking setup screen.

 

Need Assistance?

If you have additional questions, contact American State Bank for assistance.