What is Positive Pay ?

Positive Pay is a fraud prevention tool used by business customers to prevent against check and ACH fraud. Positive Pay Service helps your business detect suspicious transactions, reducing the risk of financial loss and safeguarding the reputation of your business.

How does Positive Pay work?

It works by comparing the known information about each check - date, payee, amount and account number - against the details of checks presented to us for posting. If any of the details don't match (a discrepancy in the amount, for example) the check is flagged and presented as an "Exception." You can then review the check and determine if it should be paid or returned.

You also have the option to set up ACH payment parameters. ACH transactions are compared against payment parameters that determine whether they are within your settings. If a transaction matched the condition criteria, it processes normally and sent to post. If a transaction does not match the condition criteria, it will be displayed as an exception for review and make decisions to pay or return item.

How does Positive Pay receive the check information?

After you issue a batch of checks in your accounting program, you simply export the information about those checks into a file. The file is then uploaded into Positive Pay .

What are "Exceptions"?

Exceptions are items that are presented for posting that do not match the information you provided. For example, the amount, date, payee or account on which the item was drawn are different from what you reported.

What do I do with exceptions?

You can review the exception to determine if the item is legitimate. If it is, you instruct us to pay it. If not, you disallow payment of the item.

Do I have to review every transaction?

No. You will only need to review and act on those items that are flagged as exceptions.