What is Business Online Banking?

Business Online Banking is our online cash management product that allows business clients 24-hour access to their accounts. Businesses can view account information, move funds, and check transactions, plus initiate stop payments, wire transfers, and ACH transfers.

Who can access Business Online Banking?

This service is available to any financial institution customer with a business account. Businesses can also grant full or limited use of Business Online Banking to employees.

How do I sign up for Business Online Banking?

Contact MutualBank to learn how to sign-up for this service. We will work with you to establish the appropriate plan and service levels for your individual business needs.

How do I get an access ID and password for Business Online Banking?

Access IDs and passwords will be sent to you once your enrollment applications have been approved and your account setup is complete.

How long is transaction information available with Business Online Banking?

You can access transaction information for your current statement cycle and previous statement cycle. You have up to 25 days after the last day of your previous statement to view and/or export the information.

Can I download my business account history into financial management software?

Yes, information from your checking, savings, and loan accounts can be downloaded to your computer, and then imported into software applications such as Microsoft® Excel, Money, and other commonly used software. While not all file formats are supported, the common ASCII file is always supported.

Can I transfer funds from/to other financial institutions?

Yes, depending on your level of service, you can initiate a wire transfer, or originate an ACH funds transfer.

Can I transfer funds between my personal and business accounts?

For sole proprietors and owners, transfers can be made between personal and business accounts. This feature is not available for government, public entity, or nonprofit accounts.

Can I approve the transfer of funds initiated by employees?

Yes. With Business Online Banking you can define access levels and set transfer limits for each employee-user for all types of fund transfers including ACH, wire transfer, and transfer of funds between your accounts at the financial institution.

What should I do with the confirmation numbers I receive after initiating a transaction such as a transfer?

You may either print the screen or simply make a note of the confirmation number for future reference.