Questions about Overdraft Protection?

Contact us online or contact your local branch.

You can also call our Internet Banking Customer Service at 1-800-541-3891, or e-mail our Internet Banking Customer Service (without including sensitive, personal information) at

Regular Internet e-mail is not always secure. When sending us an e-mail you should provide information that is non-sensitive and non-confidential. We ask that you do not provide personal or credit card information through e-mail. Because an Internet e-mail response back to you will not be secure, we minimize the sensitive personal information in an e-mail response to you. You may also contact us directly by phone, by mail or by visiting one of our INSOUTH Bank branches.

Or feel free to contact us at:
180 Peachtree Plaza
Brownsville, TN 38012
Attn: Customer Service

Bill Payment Questions
For Bill Payment Questions call Bill Pay Customer Service at 866-733-2235.