What is Mobiliti?
My Banking is our mobile service that brings banking to your phone. My Banking allows you to monitor your account from your phone at any time.
What can I do with My Banking?
My Banking allows you to:
- View account balances
- View transaction history
- Transfer funds
- Pay bills
- Deposit a check using the smartphone app
My phone doesn't have Internet access. Can I still use My Banking?
Yes. All you need is a phone with text messaging. You can receive account alerts and send a text to view account balance or history.
How do I enroll in My Banking?
Log on to My Banking. Select My Banking and then SIGN UP. Make sure you have your phone handy.
To download the mobile app, visit your phone's app store and search for TouchBanking. The appcode is: gomobile1116
Are there guidelines for creating account "nicknames"?
During enrollment, you are given the option of providing "nicknames" for your accounts. Choosing an appropriate nickname is especially important if you use the SMS text service for My Banking, because your HIST inquiries use the nickname. It's also included in the account history message returned by the financial institution.
For this reason, the nickname should be as short as possible. There is a maximum of ten characters, and fewer than five is recommended if you plan to use the SMS text service. An SMS text message can contain only 160 characters total. Using as few as possible in your account nickname helps ensure that your account information will fit into a single message.
How do I access My Banking?
Once you enroll for My Banking, you'll receive a text message with instructions on how to get started.
What phones are supported for My Banking?
Any phone with text messaging capabilities can take advantage of My Banking. Some features require internet-enabled phones to access a mobile browser or download the mobile app.
Is My Banking secure?
Yes. A personal password and phone activation code keeps your information safe.
Can I use My Banking on more than one phone?
Yes. You can add phone numbers, change services or cancel at any time from the My Banking setup screen. However, your TouchBanking mobile app can only register with one personal banking username. Once logged in, you will be able to access any accounts connected with your username.
If you have additional questions, contact bankcda for assistance.